Review · USA
Norris Adventure: Seaplane, Paddle and Glacier Hike
Norris Glacier gives you three Alaska thrills in one outing: a scenic floatplane flight, a paddle across glacial water, and a hike on the ice itself. I like that the tour keeps the group to six people and supplies nearly all the technical gear, including packrafts, rainwear, and rubber boots. I also like the variety. You are not stuck doing one activity for five hours.
The main catch is the physical demand. You need to swim, paddle for about an hour roundtrip, hike up to two miles over uneven ground, and handle changing weather. The exact time on the glacier, and visits to ice caves or moulins, depend on safety and conditions, so you should book this for the active outing, not for a guaranteed checklist of features.
Key points at a glance
- Three-part glacier day: Combine a floatplane ride, single-person packraft, and glacier hike in one five-hour experience.
- Small maximum group: The tour accepts no more than six people, which helps keep the outing personal and manageable.
- Fitness matters: You must swim, paddle for one hour roundtrip, and hike up to two miles on uneven terrain.
- Nearly all gear is provided: Expect paddling and glacier equipment, rain gear, rubber boots, snacks, and bottled water.
- Weather controls the plan: The trip runs in most weather, but poor or unsafe conditions can cause a cancellation or change.
- High price, broad package: At $872.20 per person, the cost covers van transport, floatplane flights, equipment, Forest Service fees, and about five hours of activity.
The Norris Glacier day starts before the ice
The adventure begins at Above and Beyond Alaska’s downtown meeting point, at the base of the Mt. Roberts Tramway on South Franklin Street. If you are staying downtown or stepping off a cruise ship, this location is practical. Pickup is also offered, but confirm the details when booking.
You ride by van to the company office first. This opening hour is used for outfitting, safety preparation, and a restroom stop. It may not sound exciting, but it is useful. You can adjust your clothing, get into the supplied gear, and ask questions before you reach the airport.
I like the way this setup removes some of the usual Alaska excursion fuss. You do not need to bring your own packraft, glacier equipment, rain gear, or rubber boots. You should still arrive dressed for cold, wet conditions, since the provided gear is a safety layer, not a substitute for sensible clothing.
The staff also gives paddling and safety instructions before you set out. Every participant signs a liability and assumption-of-risk form at the start. This is a serious wilderness activity, so the paperwork reflects the nature of the trip rather than a casual sightseeing ride.
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A 25-minute flight from Juneau to Norris Glacier

From the office, the van takes you to Juneau International Airport and then to the floatplane pond. The flight to Norris Glacier lasts about 25 minutes. That short ride is one of the strongest parts of the package because it turns transportation into part of the experience.
A floatplane offers a different view from a road transfer. You get a sense of how quickly Juneau’s developed waterfront gives way to remote ice and rugged terrain. The flight is scenic, but it also serves a practical purpose: Norris Glacier is not a place you reach by ordinary road transport.
The return flight is included as well. That matters when you compare the price with a standard glacier walk reached by van. Here, you are paying for two flights, not just the time on the ice.
The timing can shift. Group departures need at least four people to operate, and the company may adjust the departure time to fit additional bookings. You should keep your Juneau schedule flexible, especially if you have a cruise departure, another flight, or a tightly timed activity later in the day.
Packrafting gives the glacier visit a real sense of adventure
At Norris Glacier, you do more than walk to a viewpoint. You are outfitted in a single-passenger packraft and paddle as part of the outing. The paddling portion takes about one hour roundtrip, so you need enough stamina to keep working even if the weather turns cool or wet.
A single-person boat gives you direct control, but it also means you cannot rely on a partner to do the paddling. You must know how to swim and be comfortable managing your own craft under instruction. If you have limited upper-body strength or do not enjoy cold-water activity, this is the part to consider carefully.
The packraft adds a close, active view of the glacial setting. Instead of simply looking at the ice from a fixed trail, you move through the environment under your own power. The trip’s appeal comes from that mix of effort and scenery.
Paddling instructions are included, and the guide assesses conditions as the day develops. The exact route is not fixed in every detail. Water levels, weather, hazards, and the group’s pace can affect what you do and how long each portion lasts.
Hiking on the ice is the centerpiece

After paddling, you trek on Norris Glacier. The glacier portion lasts about two and a half hours within the wider outing, though the actual time on the ice is not guaranteed. You may hike across uneven frozen ground, so good balance and steady footing are important.
The tour allows up to two miles of hiking on uneven terrain. That distance may not sound extreme, but glacier travel is not the same as a flat city walk. You should expect changing surfaces and the need to pay attention to each step.
Rubber boots, rain gear, and glacier equipment are supplied. Your own clothing still matters. Wear layers that can handle rain and cold, and make sure the shoe and clothing sizes you submit at booking are accurate.
Ice caves, moulins, and other glacier features may be part of the day only if the guide decides they are safe. This is an important point. You should not book expecting to enter a specific cave or see a particular formation. Glaciers change, and hazards can appear without warning.
That caution is a strength, not a weakness. The guide’s job is to choose safe terrain for the group, even if that means skipping a feature you hoped to see. The experience is built around moving responsibly on active ice rather than forcing a dramatic photo opportunity.
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Why the small group changes the feel
The maximum group size is six people. That is a useful limit for a trip involving a floatplane, packrafts, safety instructions, and uneven ice. A smaller group can spend less time waiting for people to launch, adjust equipment, or move through a tricky section.
It also makes the physical pace easier to manage. The guide must assess the group’s ability, weather, and hazards. With six or fewer people, those judgments are made for a compact group rather than a large crowd.
The trip requires at least four participants to operate. That creates a tradeoff. A six-person maximum keeps the activity intimate, but a small departure can be more vulnerable to minimum-number changes. If the company cancels because the minimum is not met, you can choose another date or experience, or receive a full refund.
The available feedback gives the trip a perfect five-star rating from 12 reviews, with 100 percent recommending it. The clearest praise centers on the combination of seaplane, packrafting, and glacier hiking, along with the staff. That matches the tour’s main selling point: it packs several major Alaska activities into one carefully organized half-day.
What the $872.20 price really covers
At $872.20 per person, this is a major splurge. I would not call it a casual shore excursion or a budget way to see a glacier. The value depends on how many separate elements you want to combine.
Your price includes:
- Roundtrip van transportation
- Roundtrip floatplane transportation
- Packrafting and glacier equipment
- Rain gear and rubber boots
- Safety and paddling instruction
- Bottled water and snacks
- Forest Service fees
The floatplane flights alone help explain the cost. Add specialized equipment, a guide, a small group, transportation around Juneau, and access to a remote glacier, and the package becomes easier to understand. You are paying for logistics that would be difficult to arrange independently.
I think the price is strongest for someone who wants one high-impact day and values convenience. You arrive at the meeting point, get outfitted, fly to the glacier, complete the activity, and return with transport handled. If you only want a simple glacier walk, less expensive options may suit you better.
You should also factor in what the price does not include: guide gratuities. Plan for that extra cost if the guide provides the level of instruction and care you expect.
Fitness, clothing, and size rules deserve careful attention
This is not an outing for every body or fitness level. You must be able to swim, paddle for about an hour roundtrip, and hike up to two miles over uneven ground. The company asks for a strong physical fitness level, and pregnant participants cannot join because of the risks involved.
There is also a maximum weight of 250 pounds per person because of floatplane carrying capacity. The safety harness fits up to a 42-inch waist and a 28-inch leg size. These limits are firm, so check them before paying.
When booking, include rainwear and shoe sizes for every person. Adult clothing runs from S through XXL, and youth sizes from S through L. Shoes range from Youth 2 to Adult 14. You should also disclose medical conditions, allergies, or physical restrictions that could make the outing harder.
The tour operates in all weather unless conditions become unsafe. That means rain is part of the plan, not necessarily a reason for cancellation. Dress in layers and prepare to get wet. The company supplies rain gear and boots, but your base layers and personal clothing still need to be suitable for a cold, damp day.
The minimum age is 10. Families with active older children may find this a good fit, but age alone does not replace the swimming and fitness requirements.
A realistic five-hour schedule
The advertised duration is about five hours, including transport and preparation. The first hour is spent at the office, where you receive equipment, use the restrooms, and prepare. About 30 minutes covers the transfer to the airport and the floatplane pond.
The Norris Glacier portion is planned for about two and a half hours. That includes packrafting and glacier trekking. Afterward, the floatplane returns you to Juneau, and you return to the office to remove the gear before transportation back to the meeting point.
The schedule is compact but full. You should not plan a tight appointment immediately afterward. Weather, group pace, aircraft operations, and safety decisions can all affect the timing.
I also like that the office visit happens both before and after the glacier activity. You have a proper place to prepare and de-gear, rather than trying to sort wet equipment at a random roadside stop.
Who should book the Norris Adventure
I would choose this trip if you want an active, varied Alaska experience and have the budget for it. It suits people who see a floatplane ride as part of the attraction, not merely as a transfer.
It is also a good match for anyone who wants a small group. The six-person maximum is appealing when you are learning to paddle, moving over uneven ice, and relying on the guide’s safety decisions.
You should think twice if you want a relaxed sightseeing tour, have limited mobility, dislike wet weather, or are uncomfortable in small aircraft. The tour asks you to paddle, hike, swim, and follow safety instructions in a remote setting.
I would also avoid making this your only plan if you need a fixed schedule. The departure may shift, and the glacier time can change with weather and group pace.
Booking details that can save you trouble
Free cancellation is available until 24 hours before the start time. Changes or cancellations made inside that window are not accepted for a refund. If unsafe weather cancels the trip, you can receive a full refund or choose another date. The same applies if the minimum number of participants is not reached.
The company sends confirmation at booking. Still, I would recheck the meeting point, pickup details, clothing sizes, shoe sizes, and medical information before the day of departure.
The downtown meeting point is 490 South Franklin Street, at the base of the Mt. Roberts Tramway. The activity ends back there after you return and de-gear. The tour is offered in English.
Should you book this Juneau glacier tour?
Book it if you want to combine flightseeing, packrafting, and glacier hiking in one small-group outing, and if $872.20 fits your budget. The high price buys a lot: two floatplane legs, equipment, instruction, transport, snacks, fees, and access to a remote setting.
Skip it if you want guaranteed ice caves, a fixed amount of time on the glacier, or an easy walk. Those details depend on conditions, and the physical requirements are real.
For the right person, this is a strong all-in-one Juneau adventure. The best reason to choose it is not one particular glacier feature. It is the chance to fly in, paddle, hike on the ice, and return all within one carefully managed day.
FAQ
Where does the Norris Adventure begin?
It begins at 490 S Franklin St in Juneau, at the base of the Mt. Roberts Tramway. This is Above and Beyond Alaska’s downtown meeting location.
Is pickup available?
Yes. Pickup is offered, and the downtown C-Sign meeting point is used for cruise passengers and people staying in the downtown area.
How long does the activity last?
The experience lasts about five hours, including outfitting, transportation, the floatplane flights, the glacier activity, and de-gearing afterward.
What activities are included at Norris Glacier?
You will use a single-person packraft and hike or trek on Norris Glacier. The trip also includes floatplane transportation to and from the glacier.
What equipment is provided?
The tour provides paddling and glacier equipment, rain gear, rubber boots, paddling and safety instruction, bottled water, and snacks.
How fit do I need to be?
You need a strong physical fitness level. You must be able to swim, paddle for about one hour roundtrip, and hike up to two miles on uneven terrain.
What is the minimum age and maximum weight?
The minimum age is 10 years old. The maximum weight is 250 pounds per person because of floatplane carrying capacity.
Can I cancel for a refund?
Yes, if you cancel at least 24 hours before the start time. Poor weather or failure to meet the minimum number of participants can also result in a different date or a full refund.
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